VTC fleets in Salamanca: the station, Matacán, the university and Barajas, how jobs are shared among the cars and how the fleet gets paid

Where should the cars be in a star-shaped province like Salamanca?

In the capital, above all. Salamanca holds the railway station, with direct services to Madrid-Chamartín, the University Hospital Complex, the reference hospital for the whole province, the university with its courses for foreign students and an old town with restricted traffic around the Plaza Mayor. From there come the transfers to Barajas and the Madrid stations, the short connections to the station from the outskirts and the hospital jobs with a wait from the villages. The roads fan out from the city, the A-62 towards Ciudad Rodrigo, the A-66 towards Guijuelo and Béjar, the A-50 towards Peñaranda, and there is hardly any public transport between the market towns: a car in Béjar or Ciudad Rodrigo works mostly towards the capital.

The reference figures are the engine's and the same ones the customer sees: Salamanca to Barajas, 230 km and about 166 min, from 284,25 €; Béjar to Salamanca station, 74 km; Ciudad Rodrigo to the University Hospital Complex, 88 km; Peñaranda to Barajas, 189 km. Matacán, east of the capital and shared with an air base, has very few scheduled flights, so almost every flight leaves from Barajas and the typical long transfer is the capital or Guijuelo to Barajas in the small hours, with an empty return unless there is an arrival to chain. The portal shows what arrives from each area; where to park each car is the fleet's decision.

How does a job enter the fleet's portal, and how is it assigned to a car?

The customer books at a fixed price, on the website, by phone or from a company's or a hotel's account, and the job enters the queue for its area. The fleet sees it in its portal with origin, destination, time and amount and decides before accepting it: it can turn it down with no consequences, and what does not fit is accepting a Barajas pickup in the small hours and handing it back later, because that strands a customer who has already paid. On accepting it, the fleet assigns it to a specific driver and vehicle of its own, registered in the app with their documents and expiry dates; each driver sees only their own jobs, with navigation, status updates and the trip sheet generated before setting off, and the fleet sees in the portal the status of all of them and what remains unassigned.

The rules do not change from one province to another. The fixed price agreed with the customer is what is charged, with no on-board surcharges and no festival surcharge; the pickup time is the one booked, with the courtesy wait the platform publishes; and no fleet car solicits at the taxi rank of Salamanca station, at Matacán or in the street, because the service is always pre-booked and the pickup carries the customer's name and their train or flight. The fleet does not work exclusively: it carries on with its own direct customers and other platforms, and is only asked not to accept a job if that vehicle is already committed at that time.

How does the fleet get paid: Stripe Connect, fortnightly statement and commission invoice?

Into its own account, not the platform's. The customer pays by card when booking and the amount lands in the fleet's Stripe Connect account with the booking commission already separated in the same payment; there is no step at which the money sits in the platform's account waiting for someone to transfer it, and from Stripe to the bank it moves on the schedule the fleet itself sets. Every fortnight the previous one is closed and the statement arrives with the job-by-job detail and the commission invoice, numbered, with its base and its VAT, issued automatically and ready for the accountant. The commission is published on the fleets page, with two paths, adopting the house fare or declaring your own within a band; there is no joining fee, no monthly charge and no minimum.

Bidding for uncovered jobs is an option, not an obligation. With bidding switched on, the fleet leaves in its portal a pricing rule for its drivers, with base, target and floor per concept, standing or by days and hours, within the published limits; while its drivers are online in the app, the customer sees them as one more option at that fixed price for pickups in the coming hours, and the fleet is paid the awarded amount with the usual commission. Nobody lowers their price at the moment the car is requested and the customer never sees an open amount. Ratings reach the portal with the full comment; if a pattern repeats the fleet is spoken to before assignment is touched.

What legal framework applies, and what about jobs that end in Madrid?

The fleet's VTC authorisations are registered in Castilla y León, which since Royal Decree-Law 13/2018 holds the competence over services within its territory, and the rules require most services to start or end in the region. A transfer from Salamanca, Guijuelo or Ciudad Rodrigo to Barajas, Atocha or Chamartín fits because it leaves from the province, and the return with a customer coming back from Barajas to Salamanca is a job ending there; what does not fit is a fleet that wants to operate routinely with origin in the Community of Madrid. Compliance is handled per job: the trip sheet and the filing with the Ministry's register are generated before each trip with the vehicle and driver the fleet assigns, and if an inspector asks, the document is there.

Salamanca's calendar governs how the cars are spread. In September and June thousands of students arrive and leave, many from outside Spain, with luggage and flights at Barajas; in early September the Ferias y Fiestas close the centre and multiply the late-night returns to the villages; at Easter the processions close streets in the old town and the pickup point is set outside the route; at Carnival, Ciudad Rodrigo fills its Plaza Mayor with the bull runs of the Carnaval del Toro; and when La Covatilla opens, skiers go up at weekends on a mountain road that may require chains. Mountain jobs are confirmed the day before and, if a road is closed, the customer is told through the app rather than the pickup failing. Salamanca to La Covatilla is 83 km.

What does the fleet-management software do, and how do you start?

Run the fleet's whole business, not only the platform's jobs: expiry dates for roadworthiness tests, insurance, authorisation and drivers' licences, expenses with their VAT, maintenance, kilometres, claims, the income from every platform it works with and the split with each driver according to their agreement. It warns before anything expires and produces the month's result per car, which is the figure that decides whether the Béjar car or the Ciudad Rodrigo car pays off, because in a province of distances fuel and tyres weigh more than in a city. It is included for partner fleets; a fleet that does not work with the platform can subscribe on its own, by the month. Anyone who prefers to keep their own customers and prices also has the platform as a tool, for a fee per licence per month, which is not on sale yet.

Joining starts with the application on the fleets page: company name, tax number, number of authorisations and areas, the capital, Béjar, Ciudad Rodrigo or the whole province. Then come the paperwork and the agreement with the split and the scope, with the authorisation, the vehicle records, the insurance and the tax standing certificate; the Stripe Connect onboarding from the fleet's own record, which is the step that decides when it can start collecting; and the registration of drivers and vehicles in the app. The first jobs are usually airport transfers, the most predictable ones. Stopping work with the platform means giving notice: there is no lock-in, penalty or non-compete clause.

Frequently asked questions

Sources

• Ministerio de Transportes · arrendamiento de vehículos con conductor (VTC): autorizaciones, hoja de ruta y registro de comunicaciones (consulted on 27 October 2026)
• BOE · Real Decreto-ley 13/2018, de 28 de septiembre, en materia de arrendamiento de vehículos con conductor (consulted on 27 October 2026)
• Adif · estaciones y servicios al viajero (estación de Salamanca) (consulted on 27 October 2026)
• Aena · aeropuerto de Salamanca (consulted on 27 October 2026)